IA / UX / usability Content Strategy


I ensure customers feel heard.

Portfolio Samples

IA and UX

  • Mockups
  • Wireframes (high fidelity)
  • Wireframes (low fidelity)
  • System Flows
  • User Flows
  • Site Map
  • Scenarios
  • Personas
  • Usability Assessments
  • Heuristics Evaluations

Content, Strategy, and ID

  • Content Evaluations
  • Copy (online, mobile, print)
  • Tutorials
  • Instructor Guides
  • Participant Guides
  • Style Guides
  • Consistency Standards
  • High Level Designs
  • Use Cases

User Research and Testing

  • Demographics Analyses
  • Discussion Guides
  • Scenarios
  • Scripts
  • Summaries
  • Results Analyses
  • Comparative Analyses
  • Competitive Analyses

Full-Size Examples

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Applications, Sharepoint and notifications.

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Sitemap, system flows and user flows.

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Copy, standards and  evaluations.

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Heuristics to measure design and usability. 

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Research, guides, tests, scripts and summaries.

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19 written references!!   (2000 - present)